Privacy Policy

Your privacy is important to Eclipse Wallcoverings.  This privacy statement provides information about the personal information that Eclipse Wallcoverings collects, and the ways in which Eclipse Wallcoverings uses that personal information. 

Credit This document was created using a Contractology template available at http://www.freenetlaw.com.

Personal information collection Eclipse Wallcoverings may collect and use the following kinds of personal information:

Information about your use of this website (including visits made, pages viewed, time spent onsite)

Information that you provide using for the purpose of registering with the website (including your email address when subscribing to our newsletter)

• Information about transactions carried out as a result of visiting our website

• Any other information that you send to Eclipse Wallcoverings

Using personal information Eclipse Wallcoverings may use your personal information to:

• Administer this website;

• Enable your access to and use of the website services;

• Send to you products that you purchase;

• Supply to you services that you purchase;

• Send to you statements and invoices;

• Collect payments from you; and

• Send you marketing communications.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Eclipse Wallcoverings may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

Eclipse Wallcoverings will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Eclipse Wallcoverings will store all the personal information you provide [on its secure servers].

Updating this statement

Eclipse Wallcoverings may update this privacy policy by posting a new version on this website.

You should check this page occasionally to ensure you are familiar with any changes.

Contact Eclipse Wallcoverings If you have any questions about this privacy policy or Eclipse Wallcoverings treatment of your personal information, please write:

• By email to sales@eclipse-wallcoverings.co.uk; or

• By post to Unit 6, Appleton Street, Wigan , Lancashire , WN3 4BZ. England.

Cookies Policy

Credit: This document was created using a Contractology template available at http://www.freenetlaw.com

About cookies

This website uses cookies. By using this website and agreeing to this policy, you consent to Eclipse Wallcoverings use of cookies in accordance with the terms of this policy.

Cookies are files sent by web servers to web browsers, and stored by the web browsers.

The information is then sent back to the server each time the browser requests a page from the server.  This enables a web server to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies.  Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

Google cookies

Eclipse Wallcoverings uses Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information.  Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

Refusing cookies

Most browsers allow you to refuse to accept cookies.

In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

Blocking cookies will have a negative impact upon the usability of some websites.

Terms & Conditions

These terms and conditions form the basis on which you can visit us and our website.  Please read them carefully as they contain important information. 

General terms and conditions

This site is owned and operated by Eclipse Wallcoverings of 6 Appleton Street, Wigan WN3 4BZ, If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at sales@eclipse-wallcoverings.co.uk or on 01942 824 037. 

1. The contract between us

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted by us only when the goods are dispatched. Only at this point is a legally binding contract created between us. 

2. Acknowledgement of your order

To enable us to process your order, you will need to provide us with a telephone number and your e-mail address. We contact you as soon as possible to confirm receipt of your order and to confirm details. For the avoidance of doubt, this correspondence does not constitute a contract between us. 

3. Ownership of rights

All rights, including copyright, in this website are owned by or licensed to Eclipse Wallcoverings. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose. 

4. Accuracy of content

We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been described accurately. However, orders will only be processed if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.

5. Damage to your computer

We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

6. Availability

All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order. 

7. Payment terms

We will take payment upon receipt of your order from your credit or debit card. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from you, then we can refuse to process your order and/or suspend any further deliveries to you. This does not affect any other rights we may have. 

8. Delivery charges

Delivery charges are for mainland UK only and do not include Highland & Islands 

9. Delivery

(9.1    We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions. We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed and therefore time is not of the essence. In any event, we will aim to deliver your goods within 10 working days from the day after the day we received your order. If delivery is delayed beyond this time, we will contact you and either agree a mutually acceptable alternative date, or offer you a full refund.

(9.2    You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

10. Risk and ownership

Risk of damage to or loss of the goods passes to you at the time of delivery to you. If you choose to use your own courier then the risk passes to you as soon as the goods are handed to your courier. You will only own the goods once they have been successfully delivered. 

11. Cancellation rights

11.1   Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 SI 2013/3134 you have the legal right to cancel your order up to 14 calendar days after the day on which you receive your goods (with the exception of any special order items). You do not need to give us any reason for cancelling your contract however the goods must be in the same condition as you received them and a restocking charge may be levied.

11.2  You cannot cancel your contract if the goods you have ordered are bespoke (i.e. made or imported to order) or have been opened and are therefore not of resalable quality.

11.3   If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery, you should not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

11.4   Once you have notified us that you are cancelling your contract, and we have either received the goods back or, if earlier, received evidence that you have sent the goods back, we will refund any sum debited by us from your credit or debit card within 14 calendar days.

11.5   We may make a deduction from your refund for any loss in the value of the goods supplied if the loss is the result of unnecessary handling by you (for example using the goods prior to cancellation)

12. Cancellation by us

12.1      We reserve the right not to process your order if:

12.1.1     We have insufficient stock to deliver the goods you have ordered;

12.1. 2   We do not deliver to your area;

12.1.3    One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

12.2      If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit/debit card as soon as possible, but in any event within 14 days.

13. Returns Policy

13.1 If you want to return goods purchased from us within 14 days from receipt of delivery please note the following, before sending anything back please email your request to sales@eclipse-wallcoverings.co.uk. The return / refund request will not be processed without receipt of and acknowledgement from us of your email.

Please note that all GLASSTEX products are liable to a 25% restocking charge and that all ATMOSPHERE products on this web site are imported to order and therefore are non returnable.

13.2 Goods should be returned at your expense to;

Eclipse Wallcoverings, 6 Appleton Street, Wigan Lancs WN3 4BZ

13.3 Once goods have been received and checked to ensure the products are in the same condition as when they were despatched refunds will be processed by the original payment method, if you paid by card allow times for this to appear on your account

14. Liability

14.1  Unless agreed otherwise, if you do not receive goods ordered by you within 30 days of the date on which you ordered them and decide to cancel the order rather than re-arrange delivery (in accordance with clause 11), we will provide you with a full refund.

14.2 We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions.  We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control.

14.3  Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption.

14.4 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our us The importation or exportation of certain of our goods to you may be prohibited by certain national laws.  We make no representation and accept no liability in respect of the export or import of the goods you purchase.

14.5  Not withstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.   You have certain rights as a consumer including legal rights (e.g. under the Act) relating to faulty and/or misdescribed  goods.

15. Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Unit 6 Appleton Street, Wigan WN3 4BZ  and all notices from us to you will be displayed on our website from time to time.

16. Changes to legal notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible. 

17. Law, jurisdiction and language

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

18. Third party rights

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.
For all enquires please ring our sales office on 01942 824 037.